Delivery Policy

We offer free UK Mainland delivery on all orders over £1000.  A delivery charge of £33.50 will be applied to orders below this amount.  
Note: these terms cover UK Mainland deliveries only, please contact us for delivery charges outside of the UK.


The vast majority of our orders are dispatched within 3-5 working days subject to stock levels.  Some speciality products may take a little longer to dispatch, you will be advised of any delays as they become apparent.

We only deliver on a working day.  Working days are Monday to Friday, excluding public holidays.  Any orders placed online outside of working days will be deemed as being placed the next working day.

We will supply tracking details of placed orders once goods are in transit. Please note the prices on our website are online prices only.
For further questions regarding deliveries, please contact us on +44 (0) 1707 282760 or sales@detectortesters.com

Policy Details of Delivery

 

1.

Where the Buyer has not been authorised by the Company to purchase the Goods on credit, the Company will not despatch the Goods until the price of the Goods has been paid in full and in cleared funds. When payment has been made, the Company will use its reasonable endeavours to deliver the Goods within a reasonable period. Subject to the foregoing the Company will use its reasonable endeavours to deliver the Goods at the time and in the manner specified in the Contract but any delivery date given is an estimate only and in no circumstances shall time be or be capable of being made of the essence of the contract.

2.

Unless specified in the Contract or otherwise agreed delivery of Goods shall be at the Company’s factory gate.

3.

The Company shall have the right whether before or after the date of the Order to alter the specification of the Goods or any part thereof without notice to the Buyer provided that such alteration does not adversely affect the performance of the Goods.

4.

Unless otherwise agreed in writing by the Company all deliveries of Goods pursuant to any Contract/Accepted PO shall be as stated on our official order acknowledgement according to “Incoterms 2020” issued by the International Chamber of Commerce, or an amendment of re-publication thereof in force at the date of the relevant Contract/Accepted PO.

5.

If the Company fails to deliver the Goods, its liability (if any) shall be limited to the costs and expenses incurred by the Buyer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Company shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by any circumstance or circumstances beyond the reasonable control of the Company or the Buyer's failure to provide the Company with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

6.

The Company may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Buyer to cancel any other instalment.

7.

If the Buyer fails to take delivery of the goods within three business days of the Company notifying the Buyer that the Goods are ready, then, except where such failure or delay is caused by circumstances outside the reasonably control of the Buyer or the Company's failure to comply with its obligations under the Contract delivery of the Goods shall be deemed to have been completed on the third business day after the day on which the Company notified the Buyer the Goods were ready and the Company may store the Goods until actual delivery takes place, and charge the Customer for all related costs and expenses (including insurance).

8.

The Buyer shall not be entitled to reject the Goods if the Company delivers up to 5% more or less than the quantity of Goods ordered but a pro rata adjustment shall be made to the Order invoice on receipt of notice from the Buyer that the wrong quantity of Goods was delivered.